Your privacy is our priority. Find out exactly how 365cuc collects, uses, stores, and protects your personal data — with full transparency and accountability.
Six core principles that guide how we manage the personal data of every 365cuc member.
All personal data and financial information is transmitted and stored using 256-bit SSL encryption — the same security standard used by major financial institutions in Malaysia.
365cuc has never and will never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.
You have the full right to access, correct, download, or request deletion of your personal data through your account settings or by contacting our team.
The 365cuc Privacy Policy is fully aligned with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are protected under the law.
Your data is retained only for as long as required for service purposes or as mandated by law. Once the period expires, data is securely disposed of.
In the event of any security incident involving your data, 365cuc is committed to notifying you within 72 hours via email or in-account notification.
Important Note: This Privacy Policy describes 365cuc's personal data management practices. By using our platform, you agree to the collection and use of your information as described herein. This Policy should be read together with Terms and Conditions ours.
365cuc ("we", "our platform") values the privacy of every member and user on our platform. This Privacy Policy is crafted to transparently explain how we collect, use, store, share, and protect your personal data when you use the 365cuc website and mobile app.
This Policy applies to all users who visit, register, or use any services provided by 365cuc, including but not limited to online casino games, sports betting, slots, and the VIP membership programme.
We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. If you have any doubts or questions about how we handle your data, please contact our privacy team via the details provided in Section 12.
Our Commitment: 365cuc will not use your personal data for purposes unrelated to the provision of platform services without obtaining your consent first.
We collect various types of data depending on your interactions with the 365cuc platform. Below is a detailed breakdown of the data that may be collected:
| Data Category | Example Information | Mandatory / Optional |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number, KYC document images | Mandatory |
| Contact Information | Email address, mobile phone number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, deposit and withdrawal transaction history | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, login session data | Automatic |
| Usage Data | Game history, betting records, game preferences, in-platform activity | Automatic |
| Communication Preferences | Language preferences, notification settings, promotional preferences | Optional |
Note: Data labelled "Automatic" is technically collected while you use the platform and does not require any manual input from you. This data is essential for ensuring account security and a seamless user experience.
365cuc collects your personal data through various transparent and lawful channels. The following are our primary data collection methods:
365cuc uses collected data solely for legitimate purposes directly related to delivering our platform services. The following are the key purposes:
Opt-Out Options: You may opt out of receiving marketing communications at any time through the notification settings in your account or by contacting our support team.
365cuc does not sell your personal data to anyone. However, there are limited situations where we may share your information with specific parties for operational needs or legal obligations:
Our Guarantee: All third parties that receive your data are bound by strict data protection agreements. We do not permit them to use your data for their own independent marketing purposes.
Your data security is our absolute top priority. 365cuc continuously invests in the latest cybersecurity infrastructure to ensure your data is always protected against unauthorized access, modification, or disclosure.
Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your own practices. Please use a strong password, enable 2FA, and never share your login credentials with anyone.
365cuc retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable laws in Malaysia.
When data is no longer needed, it will be securely disposed of using methods that ensure it cannot be recovered or accessed again by any party.
Under Malaysia's PDPA and our privacy policy, you have the following rights regarding the personal data we hold:
You have the right to request a copy of the personal data we hold about you at any time.
You may request correction of any inaccurate or incomplete data in your account.
You may request data deletion in certain situations, subject to our legal obligations.
You may object to the use of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data in certain situations while a dispute is being resolved.
How to Submit a Request: To exercise any of the above rights, contact our privacy team via 24/7 live chat or email. We will process your request within 14 business days.
365cuc uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some sections of the 365cuc platform.
365cuc is not designed for, and does not intentionally collect personal data from, individuals under the age of 18. Our platform is exclusively for adult users.
If we discover that we have inadvertently collected data from a person under the age of 18, we will take immediate action to delete that data and close the relevant account.
To Parents & Guardians: If you believe your minor child has registered or used the 365cuc platform, please contact us immediately so we can take the appropriate action without delay.
365cuc reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use.
When we make material amendments, we will:
Your continued use of the 365cuc platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.
We are committed to responding to all privacy-related inquiries within 3 working days and process data rights requests within 14 working days from the date of receipt.
We're Listening: Your satisfaction and trust are at the core of everything we do at 365cuc. Every privacy-related piece of feedback is taken seriously and used to continuously improve our data protection practices.
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